CT of Bath nearly lost out having premiums for a missold PPI policy refunded until he invoked name. He had switched his mortgage away from Halifax six years ago and stopped the policy when he realised that, as a self-employed hairdresser, he would never be eligible to make a claim.
Earlier this year I urged him to reclaim his wasted money. When he phoned Halifax he was asked for his PPI policy number. He no longer had this, although he did know the old mortgage number. The clerk was adamant that, without the PPI number, there was nothing the bank could do. CT insisted that I had told him he could make a claim even though he had not paid premiums since 2005.
“Is that newspaper?
